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Channel Surfer

Re: Missing letters on main screens

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This has been happening for almost a year now.  It seems like the alternatives to Roku suck as well so I'm FORCED to get up and unplug then replug in the Roku and hope it fixes the problem.  Sometimes it doesn't.

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Community Moderator
Community Moderator

Re: Missing letters on main screens

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Hi @Muirchu,

Thanks for reaching us here in the Roku Community and welcome!

We appreciate your report about these missing letters and we'd like to see more on what's going on here.

We'd like to know when you started seeing it and how long have you been experiencing this issue.

In addition, does a system restart (from Settings>>System>>About) cover it, or does it come back right after the restart?

Share with us a bit more information about this so that we can further assist you.


Roku Community Moderator
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Reel Rookie

Re: Missing letters on main screens

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I can tell you how I fixed this... I threw the unit in the trash!!! I got tired of having to unplug it or reboot. It's a ROKU issue that the supposed smart tech folks fails to address. I have other ROKU devices that have never had the problem. 

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