Discussions

[DaEvanEffect]

They should provide the error code. I hate it for you as well. They shouldn't be having an issue and not give an issue description. Nothing in the "handbook" helps relieve the issue.

[RokuArjiemar]

@Seckamsatou13,

Thank you for the information!

We will forward your concern to the appropriate team at Roku, who will conduct a thorough investigation. In the meantime, we greatly appreciate your patience and understanding as we work to resolve this for you.

Please feel free to reach out if you have any further questions or additional information.

Cheers,
Arjiemar

[Rachelle_79]

Thanks, impatiently but patiently waiting! Thank you