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MomBomb
Level 7

Are You Still Watching? - How can I stream longer than 4 hours on Roku TV?

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I bought a Roku TV.  However, we sleep with the tv on.  The Roku and all apps beg the question “Are you still watching?” after 4 hours.  When it shuts off.. I wake up.  How do I disable this feature?  

Youtube seems to be the only app that doesn’t do this.  I’m wanting to stream ATTNow, Prime, or Netflix.  Please help.

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3 Solutions

Accepted Solutions
da70f8146257
Level 7

Re: How can I Stream longer than 4 hours

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@MomBomb wrote:

Roku Tv.
The Roku and all apps beg the question “Are you still watching?” after 4 hours.
How do I disable this feature?


Settings > Network > Bandwidth saver
Off

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SentrixxFl
Level 7

Re: How can I Stream longer than 4 hours

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Settings > Network > Bandwidth saver
Off

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Community Manager
Community Manager

Re: How can I Stream longer than 4 hours

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You can see more about the Bandwidth Saver feature here: https://support.roku.com/article/360037927713-how-do-i-use-bandwidth-saver-to-avoid-going-over-my-in...

You will see a prompt after 4 hours of continuous playback without any user activity. It will ask you to confirm that you are still watching. If no confirmation is received, the channel will exit to the Roku Home screen. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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16 Replies
RonBoyd
Level 7

Re: How can I Stream longer than 4 hours

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Great question! I, too, would like a solution to this issue.

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atc98092
Level 15

Re: How can I Stream longer than 4 hours

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This was a feature that was just added because of so many people complaining about excessive bandwidth usage because the stream didn't auto-stop. It was mostly because people would turn their TV off with the Roku still playing, mistakenly thinking the playback stops if the TV is off. That only happens with a Roku TV, not any players (nor any other brand for that matter).

It would be nice to be able to disable it, and perhaps they can add such a switch in the future. For now, there's no way to disable it. 

EDIT: I was incorrect that it cannot be disabled. See the accepted answer for more detail.

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
boogernose
Level 9

Re: How can I Stream longer than 4 hours

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Thats interesting. I vote for the "Are you still watching" thing with an option to turn it off.
So what are we supposed to do when we turn the TV off??? Go to the Home screen first???
And I suppose if we switch to watch something on another HDMI port it keeps streaming.
I thought the Roku somehow knew. I dont really care because I have bandwidth coming out of my derriere. But this is interesting.

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atc98092
Level 15

Re: How can I Stream longer than 4 hours

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@boogernose wrote:

Thats interesting. I vote for the "Are you still watching" thing with an option to turn it off.
So what are we supposed to do when we turn the TV off??? Go to the Home screen first???
And I suppose if we switch to watch something on another HDMI port it keeps streaming.
I thought the Roku somehow knew. I dont really care because I have bandwidth coming out of my derriere. But this is interesting.


No, the Roku has no idea it's not feeding an active monitor, so it will continue streaming if you turn the TV off or switch to another input. Yes, it's always advisable to go to the home screen when you're done watching. 

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
da70f8146257
Level 7

Re: How can I Stream longer than 4 hours

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@MomBomb wrote:

Roku Tv.
The Roku and all apps beg the question “Are you still watching?” after 4 hours.
How do I disable this feature?


Settings > Network > Bandwidth saver
Off

View solution in original post

Meodee
Level 8

Re: How can I Stream longer than 4 hours

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Used to stream for 8 hours now it will only stream for 4. No Bandwidth Saver on mine.

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atc98092
Level 15

Re: How can I Stream longer than 4 hours

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@Meodee wrote:

Used to stream for 8 hours now it will only stream for 4. No Bandwidth Saver on mine.


What model Roku, and what firmware version? Don't just say latest, because not all devices have the same firmware version. 

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Meodee
Level 8

Re: How can I Stream longer than 4 hours

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Model: 4200X-Roku 3

Serial 1GS3D5024481

Software 9.1.0 build 4919-04

Don't have firmware for you...................

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atc98092
Level 15

Re: How can I Stream longer than 4 hours

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OK, you're still on firmware 9.1. I think the new bandwidth saver feature is part of 9.2. You should be getting the update in the near future, but I have no idea how long it might be.

Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.