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[richard0621]

TV went off and attempts to turn back on unsuccessful.  I first tried unplugging tv and attempting to turn on afterwards - didn't work.  I tried resetting my ROKU remote (I use ROKU firestick even though it is a smart tv - didn't work.  I tried resetting (reset button on tv), then turning tv on with power button on tv - didn't work.  The last attempt, when attempting to turn on with power button on tv, resulted in "ROKU" very briefly flashing on tv but wouldn't turn on.

Is there a solution other than replacing tv?

Richard

[RokuJohnB · Accepted solution]

Hey @richard0621,

Greetings from the Roku Community!

If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.

For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.

• Element - Element Roku TV support
• Hisense - Hisense Roku TV support
• Insignia - Insignia Roku TV support
• JVC - JVC Roku TV support
• LG - LG Roku TV support
• onn. - onn Roku TV support
• Philips - Philips Roku TV support
• RCA - RCA Roku TV support
• Sharp - Sharp Roku TV support
• TCL - TCL Roku TV support
• Westinghouse - Westinghouse Roku TV support

When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.

We hope this helps!

Cheers,
The Roku Community Team