Discussions

[MomBomb]

I bought a Roku TV.  However, we sleep with the tv on.  The Roku and all apps beg the question “Are you still watching?” after 4 hours.  When it shuts off.. I wake up.  How do I disable this feature?  

Youtube seems to be the only app that doesn’t do this.  I’m wanting to stream ATTNow, Prime, or Netflix.  Please help.

[RonBoyd]

Great question! I, too, would like a solution to this issue.

[atc98092]

This was a feature that was just added because of so many people complaining about excessive bandwidth usage because the stream didn't auto-stop. It was mostly because people would turn their TV off with the Roku still playing, mistakenly thinking the playback stops if the TV is off. That only happens with a Roku TV, not any players (nor any other brand for that matter).

It would be nice to be able to disable it, and perhaps they can add such a switch in the future. For now, there's no way to disable it. 

EDIT: I was incorrect that it cannot be disabled. See the accepted answer for more detail.

[boogernose]

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Thats interesting. I vote for the "Are you still watching" thing with an option to turn it off.
So what are we supposed to do when we turn the TV off??? Go to the Home screen first???
And I suppose if we switch to watch something on another HDMI port it keeps streaming.
I thought the Roku somehow knew. I dont really care because I have bandwidth coming out of my derriere. But this is interesting.

[atc98092]

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@boogernose wrote:

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Thats interesting. I vote for the "Are you still watching" thing with an option to turn it off.
So what are we supposed to do when we turn the TV off??? Go to the Home screen first???
And I suppose if we switch to watch something on another HDMI port it keeps streaming.
I thought the Roku somehow knew. I dont really care because I have bandwidth coming out of my derriere. But this is interesting.

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No, the Roku has no idea it's not feeding an active monitor, so it will continue streaming if you turn the TV off or switch to another input. Yes, it's always advisable to go to the home screen when you're done watching. 

[da70f8146257 · Accepted solution]

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@MomBomb wrote:

Roku Tv.
The Roku and all apps beg the question “Are you still watching?” after 4 hours.
How do I disable this feature?

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Settings > Network > Bandwidth saver
Off

[Meodee]

Used to stream for 8 hours now it will only stream for 4. No Bandwidth Saver on mine.

[atc98092]

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@Meodee wrote:

Used to stream for 8 hours now it will only stream for 4. No Bandwidth Saver on mine.

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What model Roku, and what firmware version? Don't just say latest, because not all devices have the same firmware version. 

[Meodee]

Model: 4200X-Roku 3

Serial 1GS3D5024481

Software 9.1.0 build 4919-04

Don't have firmware for you...................

[atc98092]

OK, you're still on firmware 9.1. I think the new bandwidth saver feature is part of 9.2. You should be getting the update in the near future, but I have no idea how long it might be.