Channels & viewing

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Jg26
Newbie

When trying to search for anything, I get "no search results.

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Roku Home Screen search is not working again.   Network connections and system upgrade are fine.  Existing channels work.   Can’t search or add new channels from Home Screen. 

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RokuRey-V
Community Moderator
Community Moderator

Re: [RESOLVED] When trying to search for anything, I get "no search results.

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Hi Community users,

Please be advised that the issue is now resolved. We encourage you to give it another try. If you continue to experience the same issue, please refer to my previous post and provide us with the necessary information.

We appreciate you for reporting this to us. If you have any other questions or need any assistance in the future, you're always welcome to create a post in the Community.

Happy Streaming!

Regards,
Reyn

Rey V.
Roku Community Moderator

View solution in original post

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32 REPLIES 32
AUTiger7222
Channel Surfer

Re: Roku search is not working again

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Yep. I'm having the same issue. Tried both Roku TVs and a Roku Ultra. Everything is updated. Search function worked earlier but I just tried it again and now it's not working at all. "No search results" is all that pops up regardless of what I type in. Frustrating.

destruk
Streaming Star

Re: Roku search is not working again

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Also impacts The Roku Channel - says the content has expired. You can enter the roku channel from the ad on the home screen, but no content appears.

Iron_p
Newbie

Re: Roku search is not working again

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I'm having the same issue. I think I'm going to try to unplug it for a few minutes since system reset didn't work either. Might just be their system is having temporary problems though. 

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jl4532990
Channel Surfer

Re: Roku search is not working again

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How do you update?

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simbaleon
Newbie

Re: Roku search is not working again

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Currently, the "Search" feature is not working. no matter how many letters I type in, the immediate response is "no search results".

All the others  "what to watch" "Live TV" "featured Free" "Streaming Store" "Sports" and "Search"  do not load at all. they just display four blank boxes and under each box are the words "failed to load content. press ok to reload". 

I've had this Roku for numerous years and this is the first serious issue I've had with it. 

hopefully these issues will be fixed soon

Chevy0
Newbie

Re: Roku search is not working again

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Mine either what is going on?? Does this happen alot?? I just got my roku like a month ago and it's never happened before....

jl4532990
Channel Surfer

Re: Roku search is not working again

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Not usually they did hold it hostage about 6 weeks ago and made people agree to their terms that you won't sue them no matter what happens etc

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Re: Roku search is not working again… and again..

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And again… tried all of the fixes listed and nothing. This happens too frequently… very frustrating. 

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LaurainFl
Newbie

No search results for anything I search for

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I see there was a problem back in March of last year apparently . Anything I search for any letter I start with says no results found modify your search, etc. The last time this happened it was roku problem on their end. It would be nice to get some kind of notification instead of people factory, resetting their TVs, which did not help. I am not resetting, my TV and going through all of that hassle. I’m just going to patiently waiting. Hope that they fix the problem. Again, it would be nice to have some kind of notification that it will not be working for a day or whatever. 

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