Channels & viewing

[RokuEmmanuel-D]

Thanks for keeping us in the loop, @robbo1!

Have you tried removing the channel from the Roku Mobile App and then adding it back from there? This will let us know if there's any difference when adding the channel from the Roku App.

Let us know what you find out!

Best,
Emman

[robbo1]

I have the Roku mobile app but I don't see any screen showing the channels I have on my Roku TV. 

I only rarely use it and even then only for the remote control .

[RokuEmmanuel-D]

Thanks for keeping us in the loop, @robbo1!

Have you checked that the account you used to log in to the Roku Mobile app is the same as the one on your Roku TV? Additionally, try searching for the channel within the app to see if it's visible there.

If the app was located, try removing it and then reinstalling it there. 

Let us know what you find out. 

Best,
Emman

[robbo1]

Like I indicated below, my channel screen is not in the mobile app at all. Also I only have one roku login. 

[robbo1]

WELL!

After dealing with this issue on two Roku TVs for a couple of weeks,  the problem has disappeared mysterious.

HMMM.

[RokuMaryEF · Accepted solution]

Hey everyone,

It looks like this issue has been resolved for most users.

This thread is being locked. The information here may no longer be up-to-date.

If you're still facing issues:

• Search the Community: Look for other threads that might discuss the same problem.
• Start a New Thread: Create a new thread to describe your specific issue.

We're here to help!

Happy Streaming! 💜

The Roku Community Team