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logan5413
Newbie

Cinema Box is saying that it’s no longer available. Why?

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Cinema Box now says that it’s no longer available. I just used it last night. What happened to it? So annoying 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Cinema Box is saying that it’s no longer available. Why?

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Hi Community users!

Greetings from the Roku Community

Thank you for informing us about the issue you are experiencing with the Cinema Box channel on Roku. We understand that when you attempt to access the channel, a message appears indicating that it is no longer available.

We have checked, and this channel is no longer available on the Roku Streaming Platform. For reference, you can visit our Roku Channel Store website.

For more details, we recommend you visit our Roku support website: Why is an app no longer available on my Roku streaming device?

Thank you for your understanding. We hope you find this information helpful.

Cheers,
Riamie

Riamie D.
Roku Community Moderator

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39 REPLIES 39
040143
Reel Rookie

Re: Cinema Box is saying that it’s no longer available. Why?

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I went to watch movies tonight and it was gone. That is now 3 channels lost 

Crackle

Redbox

cinema box

Strega2
Roku Guru

Re: Cinema Box is saying that it’s no longer available. Why?

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There have been threads about that one before. Some think it's just due to being a single man operation and others suggest that it is playing content without permission. (Copyright Whac-A-Mole.)

3 channels lost? I'd say more like hundreds if not thousands over the time Roku has existed. But many channels were created over that time too. I expect that to continue for years - for now, streaming is the wild wild west of TV.

Banned but back. Because why not?
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RokuRiamie-D
Community Moderator
Community Moderator

Re: Cinema Box is saying that it’s no longer available. Why?

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Hi Community users!

Greetings from the Roku Community

Thank you for informing us about the issue you are experiencing with the Cinema Box channel on Roku. We understand that when you attempt to access the channel, a message appears indicating that it is no longer available.

We have checked, and this channel is no longer available on the Roku Streaming Platform. For reference, you can visit our Roku Channel Store website.

For more details, we recommend you visit our Roku support website: Why is an app no longer available on my Roku streaming device?

Thank you for your understanding. We hope you find this information helpful.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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trriz
Reel Rookie

Re: Cinema Box is saying that it’s no longer available. Why?

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I think it is terrible that you have removed Cinemabox.  There were no commercials on this channel and the movies there were ALWAYS there.  They never went away.

Roku you get a letter grade of "F" for this.

makaiguy
Community Streaming Expert

Re: Cinema Box is saying that it’s no longer available. Why?

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Roku did not operate Cinema Box any more than your TV manufacturer did.  When a channel service shuts down there's nothing Roku can do about it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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JWS9518
Binge Watcher

Re: Cinema Box is saying that it’s no longer available. Why?

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Redbox and Crackle, I believe were both owned by Chicken Soup for the Soul Entertainment, who went bankrupt and took a lot of brands and streaming services with it.  I can feel your pain as I was a fan of the rental Kiosks of Redbox.

 

That may be the case for Cinema box as well, especially now as there are a lot of mergers and contraction of streaming services and bankruptcies as a number of these services are finding it hard to be profitable due to the overwhelming competition and cost to maintain and create content.  

In addition, as previously mentioned, that doesn't include apps that are playing content that they are not legally entitled to do or have violated copyright laws that get shut down from time to time.  I can't say that is true with Cinemabox, although I have read some rumors that may have happened.  

As Makalguy stated, Roku has little control over those individual brands/apps it doesn't own, which is the case for the majority of apps on Roku devices.

You could always attempt to contact customer support for Cinemabox directly (instead of Roku) and see if they respond and could provide more specific information for their app being down or unavailable.  It may be something as simple as a technical or server issue on their end.

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Re: Cinema Box is saying that it’s no longer available. Why?

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Please bring back Cinema Box for the sake of your older customers who love the old classics that still have meaning like White Christmas and Superfly!

trriz
Reel Rookie

Re: Cinema Box is saying that it’s no longer available. Why?

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Then your generic response should state that information.

BTW, from what I can see, it is still available online.

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Zoocare
Newbie

Re: Cinema Box is saying that it’s no longer available. Why?

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I agree. Bring back Cinema Box!

They have a great selection of films from the 60’s and 70’s! 

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