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Audio Track is in spanish when it should be in ENGLISH

I'm watching Swamp People on TheRokuChannel & recently all the audio changed to spanish & I didn't do it & I don't understand spanish & I can't figure out what's wrong or how to switch the audio track back to ENGLISH???

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4 REPLIES 4
renojim
Community Streaming Expert

Re: Audio Track is in spanish when it should be in ENGLISH

Try pressing * on your Roku remote while the video is playing and go into the "Accessibility" settings.  See if you can change the "Audio track" to something else.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Jmerritt18
Newbie

Re: Audio Track is in spanish when it should be in ENGLISH

You cannot switch it back, it states that only Spanish is available.  I'm watching the same show and it's doing the same thing. 

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makaiguy
Community Streaming Expert

Re: Audio Track is in spanish when it should be in ENGLISH

Paging Roku employees @RokuAustin, @RokuERey, @RokuMaryEF,  and any other moderators for follow up.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
RokuCarly
Community Moderator
Community Moderator

Re: Audio Track is in spanish when it should be in ENGLISH

Hi, @lovettstough.

Welcome to the Roku Community!

Thanks for reporting this to us. We'd be happy to review this content.

When we tried to reproduce this on our end, it seemed to be playing in English, and there was no Spanish option for the audio track. Could you please let us know which Season and Episode you observed this in? If you could also let us know the timeframe of when the Spanish audio was being observed, that would be great.

Also, please clarify the year this content was produced, as there are two available pieces of content for this series.

We'll be looking forward to your update.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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