Channels & viewing

[lovettstough]

I'm watching Swamp People on TheRokuChannel & recently all the audio changed to spanish & I didn't do it & I don't understand spanish & I can't figure out what's wrong or how to switch the audio track back to ENGLISH???

[renojim]

Try pressing * on your Roku remote while the video is playing and go into the "Accessibility" settings.  See if you can change the "Audio track" to something else.

[Jmerritt18]

You cannot switch it back, it states that only Spanish is available.  I'm watching the same show and it's doing the same thing. 

[makaiguy]

Paging Roku employees @RokuAustin, @RokuERey, @RokuMaryEF,  and any other moderators for follow up.

[RokuCarly]

Hi, @lovettstough.

Welcome to the Roku Community!

Thanks for reporting this to us. We'd be happy to review this content.

When we tried to reproduce this on our end, it seemed to be playing in English, and there was no Spanish option for the audio track. Could you please let us know which Season and Episode you observed this in? If you could also let us know the timeframe of when the Spanish audio was being observed, that would be great.

Also, please clarify the year this content was produced, as there are two available pieces of content for this series.

We'll be looking forward to your update.

Best regards,
Carly

[gzadina]

Season 8 has several episodes only in Spanish with no English option. I've had to skip at least 5 or 6 episodes so watching the season is incomplete. Very frustrating!!

These are the following episodes only in Spanish with no English counterpart: 

S8E3, S8E3, S8E3, S8E3, S8E3, S8E8

[RokuRiamie-D]

Hi @gzadina,

Welcome to the Roku Community!

Thank you for informing us about the audio track issues with the Swamp People content on the Roku channel, which currently only offers Spanish and does not have an English option.

We have coordinated this with our Roku team for review, and they are actively working on it. We appreciate your patience and cooperation as we work on this issue.

Thank you for your understanding.

Regards,
Riamie