A lot of people have been reporting this lately. For some, a "System restart" found under Settings->System or Settings->System->Power (depending on your Roku model) fixes it. At least one person reported that moving an app by highlighting it and pressing * on the Roku remote and choosing "Move app" gets it to appear. It can always be moved back. If either of those works, let us know. I haven't seen anything from Roku that would indicate that they know what the problem is or what the definitive solution is.
Hi @pmazzuchelli,
Thank you for bringing this to our attention. We understand that you're having issues with the apps not loading on the main screen. We appreciate the photo you have provided.
Rest assured, we'll flag this concern to the appropriate Roku team for further investigation. To help the team better assess this issue, could you provide us with the following details?
Welcome to the Roku Community, @JohnCoombes8024!
Thanks for reaching out. Rest assured that we'll help you get back on streaming,
Before we proceed further, it would be appreciated if you could provide us with additional information such as follows:
In the meantime, try rebooting your Roku device under Settings > System > Power (skip if unavailable) > System restart to see if this makes any difference.
Best regards,
Carly
X01200lwllam (soge343wllam)
Welcome to the Roku Community, @Deidranay12-34!
Thanks for posting here. We'd be more than happy to help you with anything.
Could you tell us more about your concern? Are you having the same issue as posted above? If so, you may refer to my post above and let us know the specific details needed and try the troubleshooting steps suggested.
We'll be looking forward to your update.
Best regards,
Carly