Channels & viewing

[Lww001]

Tried installing the MASN Everywhere app and it just goes to a black screen after entering the 6 digit code to login 

Tried the 3 different Roku TVs and sticks all with same issue.

Is this a known problem?

[RokuEmmanuel-D · Accepted solution]

Thanks for reaching out, @Lww001!

Looks like you're having an issue accessing the app, and we're here to help!

Here's a quick fix we can suggest.

1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

For more tips. Click here!

Roku Community Team

[Mslbull]

Having the same problem. Went thru all your tips. Still not working.

[RokuEmmanuel-D]

Thanks for chiming in, @Mslbull!

We see that it did not resolve the issue. To get this investigated further, it is best to contact the MASN support directly for additional support.

We hope this gets fixed!

Roku Community Team