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HAM55
Reel Rookie
‎02-24-2023 06:47 PM

Re: Amazon video keeps crashing

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I am having the same problem. Has there been a fix? I have a TCL Roku TV, my granddaughter has a ONN Roku in her room , mine is crashing, hers isn't. I have tried everything, re-installing the app etc. Nothing has worked.

HAM55
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HAM55
Reel Rookie
‎02-24-2023 06:58 PM

Re: Amazon video keeps crashing

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This worked for me, Unplug it !! The only thing i didn't try ! Thank you ! 

HAM55
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RokuNimfa-C
Retired Moderator
‎02-24-2023 08:17 PM

Re: Amazon video keeps crashing

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Hi @HAM55, 

Thanks for your post. 

We are glad to know that the matter has been resolved. We appreciate the steps you have taken to troubleshoot the issue. Please do not hesitate to reach out to us if there is any further assistance we may provide for you.


Regards,
Nimfa

RokuMary-F
Community Moderator
Community Moderator
2 weeks ago

Re: Amazon video keeps crashing

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Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
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