I am having the same problem. Has there been a fix? I have a TCL Roku TV, my granddaughter has a ONN Roku in her room , mine is crashing, hers isn't. I have tried everything, re-installing the app etc. Nothing has worked.
We are glad to know that the matter has been resolved. We appreciate the steps you have taken to troubleshoot the issue. Please do not hesitate to reach out to us if there is any further assistance we may provide for you.