Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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HAM55
Reel Rookie

Re: Amazon video keeps crashing

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I am having the same problem. Has there been a fix? I have a TCL Roku TV, my granddaughter has a ONN Roku in her room , mine is crashing, hers isn't. I have tried everything, re-installing the app etc. Nothing has worked.

HAM55
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HAM55
Reel Rookie

Re: Amazon video keeps crashing

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This worked for me, Unplug it !! The only thing i didn't try ! Thank you ! 

HAM55
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RokuNimfa-C
Retired Moderator

Re: Amazon video keeps crashing

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Hi @HAM55

Thanks for your post. 

We are glad to know that the matter has been resolved. We appreciate the steps you have taken to troubleshoot the issue. Please do not hesitate to reach out to us if there is any further assistance we may provide for you.


Regards,
Nimfa

RokuMary-F
Community Moderator
Community Moderator

Re: Amazon video keeps crashing

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Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
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