Cameras & doorbells

[BMPFERRIS]

How long does that take???  I need to have my sound working. I bought the camera to monitor my dog. 

[DUANEM]

What's the solution to low volume with the 360 se indoor camera?

[kconnel5]

I've been chatting with support. They had me try power cycling the device (turning off and on) and factory resetting it and it's still not working. I have a Samsung galaxy, my husband has a Google Pixel. Mine is quiet but I can actually hear him. All my permissions are enabled.

[RokuDanny-R]

@DUANEM

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[InaudibleThwomp]

I'm having the same issue many other people are having. the audio on the actual camera is almost non existent. is there a way to adjust the volume on this?

[RokuDanny-R]

@InaudibleThwomp

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[Gloria18513]

Can volume be adjusted. Can barely be heard

[RokuDanny-R]

@Gloria18513

Thanks for the post.

Can you please clarify your inquiry? Are you trying to increase the volume within the app during playback or during live viewing? 

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Eclipse8504]

I am having the same problem. When I try to speak through the camera then the volume is so quiet the other person can't hear me. Please let me know how this can be fixed.

[Zachwebb8991]

Both of my indoor cameras are doing this. The speaker on the physical camera is very very quiet. They were bought on the same 2 pack. I just bought them like 4 days ago.