Account, payments & subscriptions

[Jenay1]

I have a charge for 26.74 posted to my bank account from Roku. I haven’t made any purchases. When I check past purchase nothing shows up anywhere. I need this charge taken off . No purchases show up so don’t know what the charge is for. 

[RokuKariza-D · Accepted solution]

Hello @Jenay1

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,
Kariza