Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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Fu9900
Reel Rookie

Re: How do I talk to someone at customer service?

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 I am trying to change mine too! I am done with ROKU!

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Fu9900
Reel Rookie

Re: Phone Number for customer service?

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have been trying cutomer service! I need to SPEAK as in conversation with someone!

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Fu9900
Reel Rookie

Re: Phone Number for customer service?

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**bleep** YOU ROKE 

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Fu9900
Reel Rookie

Re: Phone Number for customer service?

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Sure, I can't speak to customer service but you can make sure someone on here is monerting the foul language! I HAVE BEEN SCAMMED AND NEED TO SPEAK TO SOMEONE1

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RokuReynan-L
Community Moderator
Community Moderator

Re: Phone Number for customer service???

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Hi, @Fu9900.

Greetings from the Roku Community!

We see that you wanted to reach out to our support. In this case, you may contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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2 STARZ ACCOUNTS. I am being charged for 2 STARZ subdcriptions. I have a 6 mo subscription.

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I have a 6 mo subscription to STARZ until May 25. 

why am I being charged $10.95 a mo which renews Nov 21?  I tried to cancel thd auto renew but it says I cant because i have an ongoing acct. 

my STARZ is a 6 mo subscription paid for until next May. 

please help.   Thank you. 

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