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How to cancel Disney Plus subscription?

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I need to cancel disneyplus how do I do that

 

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RokuArjiemar
Community Moderator
Community Moderator

Re: How to cancel Disney Plus subscription?

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@petridisstephan,

Thank you for posting in the Roku Community!

We appreciate your reaching out regarding your Disney Plus subscription. We're here to assist you with the cancellation process and ensure your experience is as smooth as possible.

In addition to @JWS9518's post, to manage or cancel your Disney+Hulu, or Sling TV subscription, even if you're billed through Roku, you must contact those streaming services directly. Roku processes the charge, but Disney+, Hulu, and Sling TV handle the subscription management. To help you find that information, here's a list of providers’ support websites.

Let us know if you have any other questions. We're always happy to help. 

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

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JWS9518
Streaming Star

Re: How to cancel Disney Plus subscription?

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To cancel a subscription that you pay for and manage through Roku:


Go to my.roku.com/subscriptions


Sign in to your Roku account


Under Active subscriptions, select the subscription you want to cancel


Select Manage subscription and then select Turn off auto-renew

If you want to cancel a subscription that is billed by Roku but managed by the service provider, you must contact the streaming service provider directly. For example, if you want to cancel a Disney+ subscription, you must contact Disney+ directly

 

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RokuArjiemar
Community Moderator
Community Moderator

Re: How to cancel Disney Plus subscription?

Jump to solution

@petridisstephan,

Thank you for posting in the Roku Community!

We appreciate your reaching out regarding your Disney Plus subscription. We're here to assist you with the cancellation process and ensure your experience is as smooth as possible.

In addition to @JWS9518's post, to manage or cancel your Disney+Hulu, or Sling TV subscription, even if you're billed through Roku, you must contact those streaming services directly. Roku processes the charge, but Disney+, Hulu, and Sling TV handle the subscription management. To help you find that information, here's a list of providers’ support websites.

Let us know if you have any other questions. We're always happy to help. 

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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