Account, payments & subscriptions

[IPalmer308]

I'm not getting a full 30 days on my subscriptions I would like to know why since I pay them but only get 2 weeks access I would like to know why and if anybody else has had this problem

[RokuERey · Accepted solution]

Hi @IPalmer308,

Welcome to the Roku Community and thanks for reaching out!

To help you even better with this, we would recommend getting in contact with our account and billing team.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey