Hi @IPalmer308,
Welcome to the Roku Community and thanks for reaching out!
To help you even better with this, we would recommend getting in contact with our account and billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter.
We hope it helps!
Thanks,
Rey
ERey.
Roku Community Moderator