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Where is the costumer service number?? Chat does not work no matter how many times I try. I've got bogus charges that I need fixed. This is straight theft. I've been trying for well over a month and it's getting real close to finding legal representation time.
We see that you're trying to make some updates to your account. For better assistance, we've got you covered by our account and billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter. I hope this helps you out.
When I go through their contact us form, it gets to a point where you get to select phone, chat, or email. So, if chat isn’t working, try one of the others? (In fact when I go through, it always recommends the phone option.) Of course, if you’re running a content blocker, you could be blocking their chat scripts from loading which makes the whole thing hang up. (They really should fix that!) In any case, I PM’d you the phone number that comes up.
We apologize for the inconvenience, and this is not what we aim for. We will be more than happy to assist you further. Could you elaborate more about the issue that you had?
With detailed information, we will be able to assist you further.
I have had the same issue. i want to update the street / shipping address on my account to the address i've lived at FOR 7 YEARS. I cannot change the charge card to update because the address is wrong.
We see that you're trying to make some updates to your account. For better assistance, we've got you covered by our account and billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, and subscriptions," and they are the best ones to help you out with that matter. I hope this helps you out.
it’s unfortunate you’ve had bad experiences. I’ve had to reach out to customer support over the years two or three times and have found the Experience to have been, always super easy, and they’ve always been able to quickly rectify every issue using the online chat feature. When I see these messages, I’m always perplexed on why Others experiences are so different than mine have been. Either way, I hope everything works out for you and everyone that ever had problems In the past
