Account, payments & subscriptions

[Me72]

I am having trouble finding support to upgrade my peacock subscription. Roku support was no help at all. They referred me to peacock web link. Peacock says I have to update through Roku. I am about to can all of it. Watching TV should not be this difficult. 

[RokuRhea-V · Accepted solution]

Hey @Me72,

Thanks for posting your issue here!  

It appears you're having difficulty updating your Peacock channel. No worries! Here are the steps to upgrade your Peacock subscription:  

1. Launch the Peacock app and log into your account.
2. Go to account settings,
3. click Change Plans.

You may visit How to Switch to a Different Subscription Plan through Roku for guidance.

If you have any other concerns, please feel free to contact us.
Thanks,

The Roku Community Team