My peacock subscription is coming out of my bank account. And I can't cancel it on my Phone app. Need to talk to somebody.
Hi @Momoftaylor09 @Madisoncdelph,
Thanks for posting in the Roku Community!
To cancel subscriptions billed through Roku Pay:
You may also refer to this link: How to turn off auto-renew and cancel a subscription | Official Roku Support
If you need additional help, https://support.roku.com/contactus
Let me know if you have any other questions, and have a good day!
Best regards,
Mary
I am dealing with the same issue. Peacock says it’s billed through my Roku account and I can’t even find the subscription under my account.
Hi @Momoftaylor09 @Madisoncdelph,
Thanks for posting in the Roku Community!
To cancel subscriptions billed through Roku Pay:
You may also refer to this link: How to turn off auto-renew and cancel a subscription | Official Roku Support
If you need additional help, https://support.roku.com/contactus
Let me know if you have any other questions, and have a good day!
Best regards,
Mary
My peacock subscription does not show up on my roku, but I am still being charged for it. I have tried to call the next thing. I'm gonna have to do is change my bank card I guess. If somebody could get back with me apparently there's no customer service for roku cause I tried to call as well.