BigTedove_1
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09-16-2024
09:02 AM
Re: Trying to cancel my Bet+ account
Please cancel my bet+ subscription
BigTedove_1
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09-16-2024
09:05 AM
Re: Trying to cancel my Bet+ account
RokuReynan-L
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09-16-2024
02:27 PM
Hi, @BigTedove_1.
Greetings from the Roku Community!
We understand that you wanted to cancel your subscription. No worries, we're here to help.
There are two ways to cancel a subscription. Via website and through streaming devices.
To cancel the subscription via the website, you may follow the steps on the accepted solutions above.
Here are the steps to cancel the subscription through your streaming device:
- Press the Home button button on your Roku remote.
- From the Home screen, use the arrow buttons on your remote to hover over and highlight the app whose subscription you want to cancel.
- Press the Star button on your remote.
- Select Manage Subscription to view the renewal date and access additional options.
If you don't see this option, your subscription is not managed through Roku. - To cancel a subscription, select Turn off auto-renew. Next, you can choose to remove the app immediately or keep it for the remainder of the subscription term.
Your subscription should now only be active until the end of its billing cycle.
Furthermore, you may visit this support article on how to turn off auto-renew and cancel a subscription
We hope you'll find this information helpful. Let us know if you still have any questions.
Regards,
Reynan
Reynan L.
Roku Community Moderator
Roku Community Moderator
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