Account, payments & subscriptions

[Pransom44]

I really need assistance!! I'm being charged as ROKU on my statement, as well as discover, paramount etc.  I am being over billed and need to talk to someone

[RokuMary-F · Accepted solution]

Hi @Pransom44,

Thanks for your first post in the Roku Community!

We understand that you need assistance with charges that you do not recognize.

Have you verified that you currently do not have any active subscriptions by logging into your Roku account online at my.roku.com and clicking Manage your subscriptions?

Learn how to review charges on your Roku account for Roku Pay help

If you continue to have questions about a charge, feel free to contact Roku support at https://support.roku.com/contactus


Best regards,
Mary