Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ccfinc
Newbie

Charges for subscription don't have

I'm getting charged for a subscription but when I check it's saying no active subscriptions. I need a customer service number to get help and refund 

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Charges for subscription don't have

Roku account/payment support starts at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
JWS9518
Streaming Star

Re: Charges for subscription don't have

After checking Roku customer support, also check those subscription services you may have signed up for independently of Roku.

If none of those services match what you have, then I suggest contacting your bank/credit card and reporting those charges.

0 Kudos