I am paying for Britbox on my Roku service, I am unable to connect will not allow me to use my Roku.com sign in on my Roku television set. My subscription is current and on auto renew.
When I connect to Britbox and attempt to sign in it asks if I wish to use my Roku email address, click yes, then asks for my Roku password. When I enter my Roku password I get a message that Britbox is not associated with this email.
How do I solve this conundrum?