Account, payments & subscriptions

[schatzie]

I am being and have been charged for cbs interactive. I am not able to get station on my roku tv nor did I order it. It is my ignorance for not catching you charging it to me for months but I need it stopped. It charged again today therefor I need this refunded. 

[RokuJanadeeK · Accepted solution]

Hi @schatzie,

We hear and completely understand you. This is not the experience we want you to have.

We recommend verifying if you currently do not have any active subscriptions by logging into your Roku account online at my.roku.com and clicking Manage your subscriptions.

For more information about how to review unrecognized charges, you can take a look at this link: What to do if there is a charge you do not recognize | Official Roku Support

Kindly reach out to them directly via our Account-Billing Support page if you require any more help with account or billing-related matters. The "Accounts, Payments, and Subscriptions" options are the most helpful in assisting you with that.

Let me know if you have any other questions.

All the best,
Janadee

[Strega2]

By the way, a charge for CBS Interactive usually means Paramount+.