Indoor Camera can't view live stream & turn camera on/off
my camera is working and recording, but I cannot view. The live stream just keeps trying to load or will not let me turn it on and off on the app. I have deleted the camera clear the catch on the app and even re-downloaded the app and still can’t get no live stream
Recover Camera Events from the Past 14 Days
Hello, I have indoor camera's, I thought my account had been hacked and I messed up by deleting my roku account and did a factory reset on my TV. I habe a subscription and need to know if my footage of the past 14 days can be recovered or is it gone forever? Im in the process of evicting roommate and really need the footage on there. If I can recover, what are the steps to recover it? Thanks in advance!
Two-step verification keeps turning on by itself
I’ve turned the two-step verification off, but it keeps turning itself back on. I’ve talked to Roku in chat with no good answers so I called and was told to take a video in screenshots because they didn’t know that it’s a thing so I did. They told me they would get back to me in the email. I received the email late at night saying that the two-step verification has to be turned on. I emailed back and said then why does it give you an option to turn it off? I want my family to be able to see the cameras and I haven’t heard anything back from the company Now. I have to return all these cameras because there’s nowhere stating that. You have to have this on. And no one can get access unless I send them the code every time
Roku indoor camera se wont record video motion events
5 of my cameras with ver. 6.0.0 bild 32-fd work well. Two now from walmart with ver. 3.0.2.8391 will only record still event motions. I took the first cam with ver 3 back for a refund. I have let #2 with ver. 3 run a week now and despite trying to make it record motion events video it simply will not. Just a still which may or may not capture the motion. I too paid a year in advance for the cloud service. So today I'm returning #2 cam with the version 3 firmware. According to the cams in question their versions are "up to date". This is pretty dismal performance from roku support. No, after reading all previous reports, I really don't see a need to submit logs. The problem is that widespread that the fix certainly is on roku to remedy. Why don't they fix it? I wager all the walmarts with ver. 3 firmware cams are returning loads of cams to roku. Why so long with no resolution or any meaningful communication to users is a **bleep** way to be. What else to say but i'm not buying any more untill roku communicates with other than "fixes" that they have repeated several times and proven not to work. When fixed(if fixed) I will exppect my cloud subscription to be lengthened at least as long as my inconvinience.
Smart Home App events. No Delete Button
I have uninstalled and reinstalled the Smart Home App but can not delete events. I can go to events and go to the edit (pencil) and select all. App will select all but there is no button to delete the items selected. How can I delete all items for a specific day. Thanks in Advance.
