my camera is working and recording, but I cannot view. The live stream just keeps trying to load or will not let me turn it on and off on the app. I have deleted the camera clear the catch on the app and even re-downloaded the app and still can’t get no live stream
I purchased one of these cameras it worked great for a week now it doesn't. It will send me motion notifications but will not allow me to view live footage in the smart home app. I've moved this camera from one room to another where I have had one before and it still doesn't work. Repetitive code 20. I've done multiple hard resets my app is up to date I've even completely reset up the camera multiple times... I have 2 more of these cameras and they both work fantastic...
I'm having the same issue with my indoor camera. Code -20.
I've tried all the troubleshooting steps provided by Roku for that error code, and none of it worked.
Same here.
I even deleted the device and then deleted the app, the reinstalled the app and rescanned the device and still no live stream, just error code -20.
Same issue. Also it's throwing an error -20, and the support provided steps to fix that error are not working
Same! I have unplugged and deleted and reinstalled device and still no luck. Camera is picking up events no problem but can’t view live.
Mine just started this today. Roku customer service stinks! I was being told it was because I didn't have a subscription. You don't need a subscription for basic live feed. I'm buying a different brand of camera. What a waste of money and time.
I love the Roku because I can watch the live stream on my tv but this is 2nd camera that’s won’t let me watch live stream and I had 3. yesterday the live stream went out on one won’t let me view it at all and now today having the same problem with another camera. So now I’m down to 1 working camera. This is just annoying at this point I’ve been with Roku a long time I hope they fix this whatever it is because it’s not my WiFi and I factory reset both cameras and uninstalled the app and installed it back nothing plus both cameras are updated to the max on their software.just stilling there trying to load up live stream and nothing and same thing with tried to view with a different device.These cameras were not cheap when we bought them !
Same issue here!
Everything else works. Power to camera and it's even recording to the SD Card, etc.
But I can't view the live stream. Getting Error Code -20.
Also can't view live stream on Roku Camera channel on my Roku on my HDTV.
