Recover Camera Events from the Past 14 Days
Hello, I have indoor camera's, I thought my account had been hacked and I messed up by deleting my roku account and did a factory reset on my TV. I habe a subscription and need to know if my footage of the past 14 days can be recovered or is it gone forever? Im in the process of evicting roommate and really need the footage on there. If I can recover, what are the steps to recover it? Thanks in advance!
Smart Home App events. No Delete Button
I have uninstalled and reinstalled the Smart Home App but can not delete events. I can go to events and go to the edit (pencil) and select all. App will select all but there is no button to delete the items selected. How can I delete all items for a specific day. Thanks in Advance.
Can't delete Event image from Video Doorbell
I have same problem, since July 16 2025 ,I can no longer delete photos,have about 50 ,can't do it from events,or if I go live, have dates and times , I got 3 dots, box comes up delete or cancel, I got delete,shows failed. Roku support said I must have old version of smarthome,wanted be to uninstall and reinstall which I have done at least 10 times in last week. Tried to explain to dumda** that under Google play store,there is only one app for Roku devices. He still didn't get the picture. I have bought 3 tv remotes, 1 doorbell camera and pay Roku for 3 streaming services. I bout 3 new smart tvs last year,I am pulling plug on Roku HDMI ,going to use smart apps, throwing doorbell camera in trash. Going to go straight to Philo,Hulu,Netflix, Paramount, and Peacock to pay them directly ,already registered a complaint with BBB about spending $300 with Roku and they are saying it's my Smarthome app causing the problems. Also have started Google reviews on both Walmart for selling Roku devices and on Roku itself telling everyone go to Ring,Nest, or Arlo. The support person also said my SD card maybe the problem, told him he is a funny guy, didn't even know that their video doorbell camera won't accept an SD card. He kept wanting to know what version my Smarthome app was,I kept explaining to him I had just downloaded it 10 minutes earlier, only version on Google play,but he kept insisting on knowing the version, kept telling him it don't matter,on Android there is only one version and I had just downloaded it. We all know,Roku has got GREEDY, wants you to pay subscription, I had Merkury cameras and kept refusing to pay $4 a month per camera for storage to could,had SD cards, so after aboutb18 months after purchased them and kept refusing to pay Merkury for camera storage on Geeni app, the cameras would drop off line every day or two, I finally trash canned them so Merkury is just like Roku, good price at purchase time, but when they think they aren't going to get another penny they start messing with your privacy and security.
