Forum Discussion
7 Replies
- RokuMaryEFCommunity Moderator
Welcome! jyunderhill
Sorry to hear you’re having trouble. We’d like to take a closer look at the issue with your Roku Camera’s spotlight, but we’ll need a bit more info first.
Could you share a few details?
- What exactly is happening?
- Are you seeing any error messages?
- If possible, a short video of the issue would be super helpful!
Once we have that, we’ll be able to assist you further. Thank you!
Roku Community Team- debbydeckerReel Rookie
I'm having the same problem. Turned camera off and back on. Restarted app and phone...spotlight still on!!!
- RokuEmmanuel-DCommunity Moderator
Hey there! debbydecker
I understand that you're also having the issue. To help us with your concern, could you please share the model of your Roku Camera?
We'll wait for your response!
Roku Community Team
- debbydeckerReel Rookie
Spotlight On remains PURPLE.
- RokuEmmanuel-DCommunity Moderator
Thanks for the photo! debbydecker
Just to confirm, you did try removing and then adding the camera to the Smarthome app, correct? If so, can you please share when you first noticed this issue?
Roku Community Team