Cannot connect new Roku. Please help.
Hi, @Brooksrfoland
Greetings, and welcome to the Roku Community.
We understand your concern that you are having trouble connecting your Roku device to the network, and we'd be happy to assist you in resolving this matter. Let's take some action in performing troubleshooting steps to connect your Roku device to the internet. Kindly follow the steps below:
If you have previously connected your Roku device to your router, it should automatically reconnect. If it is not reconnecting, or if you are setting up your Roku device for the first time, complete the network setup process.
Once the steps have been performed, you should be able to establish a connection from your Roku device to your network.
Let us know how it works, and feel free to keep us posted if you have further concerns or inquiries.
Best wishes,
Kash
Hi, @Brooksrfoland
Greetings, and welcome to the Roku Community.
We understand your concern that you are having trouble connecting your Roku device to the network, and we'd be happy to assist you in resolving this matter. Let's take some action in performing troubleshooting steps to connect your Roku device to the internet. Kindly follow the steps below:
If you have previously connected your Roku device to your router, it should automatically reconnect. If it is not reconnecting, or if you are setting up your Roku device for the first time, complete the network setup process.
Once the steps have been performed, you should be able to establish a connection from your Roku device to your network.
Let us know how it works, and feel free to keep us posted if you have further concerns or inquiries.
Best wishes,
Kash