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YikesMessy
Reel Rookie

Security - unknown devices connecting to Roku

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I use an older top set Roku & remote. There are unknown devices connected to it. Looking back at my internet data usage it’s obvious when it’s been used. How do I disable other future devices, connections, Bluetooth, air play, guest mode?

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makaiguy
Community Streaming Expert

Re: Security - unknown devices connecting to Roku

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Setting > System > About will show you the email address associated with the Roku account to which the device is linked.

Log into your account at https://my.roku.com, using that email address.

Scroll down to the list of linked devices.  You can unlink any unrecognized device there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: Security - unknown devices connecting to Roku

Jump to solution

Setting > System > About will show you the email address associated with the Roku account to which the device is linked.

Log into your account at https://my.roku.com, using that email address.

Scroll down to the list of linked devices.  You can unlink any unrecognized device there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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