Wi-Fi & connectivity

[Chuck201]

I have a Roku Streaming Stick 4K which is connected to an electrical outlet and to the TV. The light on the Roku stick is on. I have an excellent signal. I have picked my language and it shows me a bunch of Wi-Fi signals. I pick the Roku recommended Wi-Fi. I try to log in with my Roku password and I keep getting an O14-4 error. (Could be 014-4) After looking at my account, I have no connected devices. Do I have to have my computer or my Roku account on? As long as the router is on can the computer be off? I do not have a cell phone. How do I connect?

[Chuck201]

Correction to my original post. The error was 014-40.

cv

[makaiguy · Accepted solution]

To connect to your home WiFi you need to enter your WiFi router password, not the password for your Roku account.

[Chuck201]

Thank you for the information. The set up wasn't clear as to what password to enter. I even tried my tp-link account password and that didn't work. I finally asked tp-link support and they want the  password that is on the back of the router. They should be a little clearer when they say enter your tp-link password. (I did not see that text at first.) Any way, you set me on the right path and my router is up and running.

Thanks again,

cv

[Strega2]

Well, they can't just say: Use the password printed on your router, because they don't know if there is one printed there, and more importantly whether that is still the password because I think most people set a SSID and password to their liking. 

[JWS9518]

@Chuck201

I would suggest changing that default Router password to a secure one of your own making.