Wi-Fi & connectivity

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SRNIJMU
Newbie

Streaming Stick+ x2 no longer connecting to the Internet

I have two Streaming Stick +'s.  As of last night both can no longer connect to the internet.  Every other device in the house works fine except the Roku's which seems to have gotten jammed during an update.  Now resetting the connect or factor resets do not help. Any one else experiencing this?

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renojim
Community Streaming Expert

Re: Did Roku brick both my devices?

It might help to know the model number(s) of the sticks that's displayed under Settings->System->About.  Do you get any error messages or codes when you try to connect to a network?

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