Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Sgraham69
Newbie

Roku not connecting to Wifi

I have TVs with Roku devices. One TV all of a sudden starting losing WiFi connection, doesn't even see Network when I do a scan.  I've also done a manual input with no success.

Roku has been disconnected, updated, router reset and even moved Roku from living room to bedroom. 

It worked for 6-7 hrs then all of a sudden it lost connection again. 

Could there be a wire from Roku to TV be causing the issue?

Labels (1)
0 Kudos
1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Roku not connecting to Wifi

@Sgraham69 

What is the Roku model number (Settings/System/About) and what is the router model number (maybe sticker on bottom or side/back).

Sounds like the router may be choosing a channel (DFS comes to mind) that may be incompatible with your Roku device.

Try connecting your Roku device to a mobile hotspot (if available to you) and see if the Roku device can connect to it.

Providing the Roku model number and router model number will help narrow down some possible culprits.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.