Wi-Fi & connectivity

[RokuJechealR]

Hi @Ginny_,

Welcome to the Roku Community!

We are interested in learning more about the problem you are experiencing. Are you encountering any error messages or error codes? Who is your ISP? (Internet provider) In addition, could you specify the troubleshooting steps you have taken to resolve the issue?

With more detailed information, we will be able to assist you further.

All the best,
Chel

[Pb7616]

Are you gonna give actual advice or are you committed to being useless? Asking for the forum

[RokuJechealR]

Hi @Pb7616,

Thanks for the first post to the Roku community!

We understand that you are eager to find a resolution to the issue you've been experiencing. Please keep in mind that for us to help you, we'll need to gather more details or information to figure out the root cause of the issue and provide the best assistance to resolve it.

We appreciate you sharing your thoughts and value your feedback as our valued customer. We always aim to provide our customers with the best streaming experience and convenience when using our services, and we value your input.

Feel free to keep us posted, and we'll continue assisting you from there.

All the best,
Chel

[Normdeb72]

I have answered so many times. I’m done.