Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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renojim
Community Streaming Expert

Re: Roku Error 003 Issue - Already done everything suggested to do

One thing you didn't mention is trying to use your phone's hotspot (if possible) to complete the update.  Is it only the update that's causing a problem or are you having issues streaming?  Given the number of posts with Wi-Fi hardware issues on these TVs it could be that there's something wrong with yours.  If there's any way to use an Ethernet cable, that would be a possible solution.  Some TVs have Ethernet ports and some don't.  If it's only the update that's giving you a problem, it can also be updated by using a flash drive, but the version that can be downloaded seems to lag by quite a bit.  Finally, you don't necessarily have to trash the TV.  I prefer to use these so-called "smart" TVs as dumb TVs with a Roku device connected to them.  It makes it much tougher for Roku to brick my TV with a faulty update.  🙂

Roku Community Streaming Expert

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Re: Error 003 - Can't update software

I agree and have had the identical result. I am left with returning the Roku device and getting an amazon fire stick.

 

Thanks for wasting a good part of my Saturday!

Dave

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RokuMaryEF
Community Moderator
Community Moderator

Re: Error 003 - Can't update software

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary E.
Roku Community Moderator
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