Wi-Fi & connectivity

[SteveGuppy]

I have searched across the Internet, and not found anyone else with this problem. So my question is, can anyone more tech minded than me help advise me on why my stick is doing this, and how to keep it connected to the router which is feet away. The aforementioned stick is in the upstairs bedroom and no way giving a stronger connection than the router. 

[RokuERey]

Hi @SteveGuppy,

Welcome to the Roku Community!

We appreciate your reaching out to us here about this network issue you are experiencing. We'd like to take a closer look.

Is this a newly activated device? We also, suggest connecting that device to a mobile hotspot to see if there are any differences.

Thanks,

Rey

[RokuArjiemar]

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

Thank you,
The Roku Community Team