I have a new sony bravia tv. When using the built in apps the picture quality is great but when using my roku ultra the picture quality just isn't quite as good. I have the settings on dolby vision hdr. I've tried hooking it up through my denon receiver as well as straight to my tv and both picture quality results are less than the built in google apps. I can't figure out why. Any ideas?
Hi @thisismeok,
Greetings from the Roku Community, and thanks for raising this issue with us!
If your Roku streaming player is unable to correctly detect the capabilities of your TV, you may wish to configure the display type on your own. Follow the steps below to manually change your display type setting.
Your streaming player will revert to the previous setting after 20 seconds. If you believe your TV supports the desired display type, but you continue to see no picture, review the setup requirements for 4K or the setup requirements for HDR.
We hope this helps, and please keep us posted if you need anything else.
Best regards, John
I have done all that.
Thank you for the update!
Could you share with us a picture of this as a comparison of what you're seeing? We'd like to take a closer look.
Please keep us posted!
Thanks,
Rey
Actually I have the same issue
I guess Sony simply have better video processing compare to Roku
the pictures when using Sony apps are brighter, more sharp and clear.
my internet speed is 1 gigabyte per second so no issues there
i guess Roku doesn’t have the video quality and simply is an average streaming box not the best
Hi @Emiltani,
Greetings from the Roku Community, and thank you for reporting this issue directly to us!
We understand you are having a problem with the picture quality of your Roku device. We're happy to investigate further and would like to gather more information. Can you please provide the following information below?
With detailed information, we will be able to assist you further.
Many thanks,
John