Solving playback issues

[Snowslurp]

I followed all these troubleshooting steps. I uninstalled the app. Rebooted. Waited Re-installed. The problem still occurs as at Dec. 8, 2024. How does the app developer get notified of this issue?

The app is currently unusable.

[RokuEmmanuel-D]

Thanks for posting here in the Roku Community, @Snowslurp!

We would like to assist you with the playback issues you are experiencing with the TSN App. We apologize for any inconvenience this may have caused you, and this is not the experience we want you to have. 

Let us know more about...

• Were you able to launch the channel but are unable to play any program inside the channel or you can't access the channel at all?
• Do you see any error messages when trying to stream?
• What Roku device is affected by this problem?
• Have you tried rebooting your router or connecting to a different internet to see if it'll do the trick?
• Can you share a photo of the problem?

In the meantime, you may refer your concern to the TSN channel support team to determine whether any troubleshooting steps are available. 

Please let us know your thoughts. 

Thanks,
Emman