Solving playback issues

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OfficialOrphan
Reel Rookie

everything closes by itself shortly after opening

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Everything closes by itself even if I go to settings it takes me to the main screen. my connection is 120 and my download is 180mps. I'm not a geek with tech, but I am pretty sure that is good considering Roku says it is good. I just bought this Roku StreamBar SE like an hour ago and I can't do **bleep** with it. It even does it when trying to type in my internet password and while connecting after I type in my password. I paid $100 for this??????? 

I have even done the system reset and factory reset and it is still doing it

1 Solution

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OfficialOrphan
Reel Rookie

Re: everything closes by itself shortly after opening

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Figured out the issue, it was the HDMI(ARC) the other tv did not have and my other tv does. Even though I had the audio cord plugged in as well. Either way I figured out the problem which is good because the Streambar has AMAZING audio quality and is better than my $200 soundbar I had hooked up.

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3 REPLIES 3
OfficialOrphan
Reel Rookie

Re: everything closes by itself shortly after opening

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the bleep is basically me saying poop lmao

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OfficialOrphan
Reel Rookie

Re: everything closes by itself shortly after opening

Jump to solution

Figured out the issue, it was the HDMI(ARC) the other tv did not have and my other tv does. Even though I had the audio cord plugged in as well. Either way I figured out the problem which is good because the Streambar has AMAZING audio quality and is better than my $200 soundbar I had hooked up.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: everything closes by itself shortly after opening

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Hi, @OfficialOrphan.

Welcome to the Roku Community!

Thanks for sharing your experience. We're glad everything is sorted out now. If you need more assistance, please let us know. We'll be here to help you in any way we can. 

Happy streaming!💜

Cheers,
Emman

Emmanuel-D.
Roku Community Moderator
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