Solving playback issues

[BLG56]

This problem arose after what has been a common issue for this Roku Ultra (does not happen on Roku stick). YoutubeTV loading never ends, I go back and remove YTTV but remove never ends and I cannot navigate. Power off/on of ultra fixed hung remove anpp function and I was able to load YTTV app after 2 tries. Now, YTTV app will load from search also from Harmony remote but is not listed in apps list. Since it’s not listed in apps, I’m not even sure how to remove and retry. 
Roku Ultra 4670RW 14.0, both Roku and YTTV are up to date. Power off/on of Roku Ultra dies not help. 

[RokuEmmanuel-D]

Thanks for posting here in the Roku Community, @BLG56!

We understand that you're having problems with your YouTube app on Roku Ultra. We're here to assist. 

If you haven't tried rebooting your Roku, we may need to do this first to bring back the normal operation of your Roku. Here's how:

1. Press Home on your Roku remote
2. Scroll down and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step
5. Select System restart

If the issue persists, please don't hesitate to get our attention, and we'll help you further.

Thanks,
Emman

[BLG56]

I should have mentioned, I have restarted the Roku, my router and even power cycled the Roku.  No change.  I can search for and start YTTV and my Harmony remote can start it but the app is not listed in the channels on the Roku menu.

[RokuEmmanuel-D]

Thanks for keeping us in the loop and for the additional information, @BLG56!

Could you also try removing the app on the Roku Mobile App and reinstalling it back on the device to see if the YouTube app will appear on your Roku screen? 

Let us know what you find out and keep us posted. 

Thanks,
Emman