Solving playback issues

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Nomad53
Binge Watcher

YouTubeTV and YouTube not working

My Roku has long load times and YouTube, YouTubeTV, and a couple other streaming channels have stopped working all together.  Prime, Netflix, and most of the other apps work fine.  Any help would be much appreciated!

 I have a 3930X Roku Express, Serial # X0040R78K8H, Software14.0, 

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14 REPLIES 14
Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

I have followed all the suggested fixes recommended on the message boards and still no luck

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JWS9518
Streaming Star

Re: YouTubeTV and YouTube not working

If you haven't already, try unplugging the Roku for 30 to 60 seconds.

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Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

Done that...that did work the first couple of times but no longer does

 

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JWS9518
Streaming Star

Re: YouTubeTV and YouTube not working

Have you checked for a system update?

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Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

Yes did a manual update as prescribed on past threads

 

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Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

Also deleted the both the YouTube and YouTube TV apps and then reloaded them and now when I click on either of them they don't do anything...don't even attempt to launch like they used to 

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renojim
Community Streaming Expert

Re: YouTubeTV and YouTube not working

@Nomad53, after you removed them, did you perform a "System restart" from Settings->System or Settings->System->Power before you reinstalled them?  If not, try it again - remove, restart, reinstall.  Remove them both at the same time.  They may share information that won't be removed if you do one at a time.

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Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

I see Setting and System, but not "Power".  Do you mean System restart?

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Nomad53
Binge Watcher

Re: YouTubeTV and YouTube not working

I have even thought of doing a factory reset, but worried that the device might not recognize my Roku user name and password and I would have to then sign in to each app and log in all over again with each user name and password

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