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Buck52
Newbie
‎06-20-2024 10:43 AM

Weather 4 Us Not Working?

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I went to my Weather4us app today on my Roku player and it just doesn't work. It only gives me an option to delete the cities that I use to check the weather. It won't allow me to delete the app and reinstall it. What am I supposed to do?

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RokuJharra-Q
Community Moderator
Community Moderator
‎06-25-2024 05:06 PM

Re: Weather 4 Us Not Working?

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Hi Community users,

Thank you for reaching out regarding the playback issue with the weather4us channel. We're here to assist you in resolving this issue and getting you back to streaming smoothly.

Please follow these steps to troubleshoot the problem:

  1. Remove the channel: Go to your Home screen, move right, highlight the app, press the Star (*) button, and then select "Remove channel."

  2. Perform a system reboot: Navigate to Home, select Settings > System > Power > System restart.

  3. Re-install the channel: Go to your Home screen, scroll and select "Store," search for the app, and then press "Add channel."

Additionally, we recommend checking for a manual system update by navigating to Home > Settings > System > System update > Check now.

For further guidance, refer to our Support article: How to resolve a channel playback issue.

If the issue persists, we advise reaching out to the channel provider, Weather4us Support. They are responsible for providing and maintaining their channel on the Roku streaming platform.

Best regards,

Jharra

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator
‎07-08-2024 02:33 PM

Re: Weather Channel not working

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Hi Community users,

We sincerely appreciate everyone who reported the issues with the Weather4Us channel on your Roku device. We recommend performing the troubleshooting steps mentioned above.

  1. Remove the channel: Go to your Home screen, move right, highlight the app, press the Star (*) button, and then select "Remove channel."
  2. Perform a system reboot: Navigate to Home, select Settings > System > Power > System restart.
  3. Re-install the channel: Go to your Home screen, scroll and select "Store," search for the app, and then press "Add channel."
  4. Software update: by navigating to Home > Settings > System > System update > Check now.

For further troubleshooting steps, refer to our Support article: How to resolve a channel playback issue.

Important Note: If the issue persists, we advise reaching out to the channel provider, Weather4us Support, many channels/apps on Roku are created, maintained, and updated by the channel providers themselves.

We apologize for the inconvenience and continued participation in our community.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator

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Art5
Reel Rookie
‎08-19-2024 08:35 AM

Re: Weather 4 Us Not Working?

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SOLVED!

Replaced my old discontinued non-supported Streaming Stick (3500X) with a new Roku 4K+

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27 REPLIES 27
jjknap
Reel Rookie
‎06-20-2024 12:25 PM

Re: Weather 4 Us Not Working?

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I have the same type of issue.  It won't let me even get to a city.

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Momz
Channel Surfer
‎06-20-2024 01:07 PM

Re: Weather 4 Us Not Working?

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It was working for me until a couple of hours ago. I got the same errors you encountered. I "updated" the ap - but it said it was current. I deleted it from my Roku player and re-installed it again and am still encountering the same problem. It says there was a problem the last time loading data from my preferred city, would I like to retry or delete that city. I did both. Now it's doing the same for another city I had saved.

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T42
Reel Rookie
‎06-21-2024 02:24 AM

Re: Weather 4 Us Not Working?

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Same thing this morning June 21, 2024; won't open and says:

"It appears that when you last visited there was a problem displaying data for Glens Falls, NY. Would you like us to try again, or delete this location?

(If you continue having problems please contact us at support@weather4us.com)"

Here I am looking for help....

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Pathfinder4Un
Newbie
‎06-21-2024 04:30 AM

Re: Weather 4 Us Not Working?

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I think everyone has the same issue, if you have a Roku tv. 

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jjknap
Reel Rookie
‎06-21-2024 04:32 AM

Re: Weather 4 Us Not Working?

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  • Go to settings and update the software.  There is a weather4us software update.  This fixed it for me. 
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ASV
Newbie
‎06-21-2024 04:42 AM

Re: Weather 4 Us Not Working?

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Same problem in Arizona

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Pathfinder4Un
Newbie
‎06-21-2024 04:50 AM

Re: Weather 4 Us Not Working?

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It seems the Roku folks must have fixed the problem, because now the update worked. 

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ASV
Newbie
‎06-21-2024 04:50 AM

Re: Weather 4 Us Not Working?

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Thanks.  Go to Settings/System/Software update..then press OK

One of 3 updates includes Weather4us channel

Works now

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Momz
Channel Surfer
‎06-21-2024 05:35 AM

Re: Weather 4 Us Not Working?

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It didn't for me.

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