Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Catlady4586
Reel Rookie

Starz on Roku not working

Jump to solution

I have STARZ thru Xfinity. It will not work on roku

0 Kudos
1 Solution

Accepted Solutions
RokuTakashi
Community Moderator
Community Moderator

Re: Starz on Roku not working

Jump to solution

Hi, @Catlady4586

Thanks for posting, and welcome to the Roku Community.

We understand the issue you're having, and we'd like to provide you with assistance. Let's troubleshoot this by following the steps below.

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
  4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

If the issue persists after performing the provided troubleshooting step, please let us know so we can assist further.

We look forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Starz on Roku not working

Jump to solution

Hi, @Catlady4586

Thanks for posting, and welcome to the Roku Community.

We understand the issue you're having, and we'd like to provide you with assistance. Let's troubleshoot this by following the steps below.

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
  4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

If the issue persists after performing the provided troubleshooting step, please let us know so we can assist further.

We look forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.