Solving playback issues

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Gregjo57
Newbie

Streaming stick stuck on bouncing Roku logo

Worked perfectly yesterday, today I can’t get past the bouncing Roku. Any suggestions

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renojim
Community Streaming Expert

Re: Streaming stick stuck on bouncing Roku logo

Try a different power source.  If you're using the TV's USB port to power the stick, try the supplied USB power adapter.  If you're already doing that, try a different one that can supply at least 1 Amp (1000mA).  After that, a factory reset is about all that's left.

How do I factory reset my Roku® streaming device? | Official Roku Support

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