Hi, @Dmorris1.
Welcome, and thanks for your first post here in the Roku Community!
We noticed that you're experiencing trouble with the picture and sound on your Roku. No worries; we're here to resolve this so you can get back on streaming in no time.
Try this...
- Press Home
on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
We are dedicated to bringing you back to watching what you love. Therefore, trying this step might resolve the issue you're experiencing.
We hope this helps.
All the best,
Emman
Emmanuel-D.
Roku Community Moderator
