Solving playback issues

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Widow
Newbie

My Roku keeps turning off

so I fall asleep to YouTube every night and when I wake up my Roku is off and power saving mode isn’t on

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2 REPLIES 2
JWS9518
Streaming Star

Re: My Roku keeps turning off

In addition to the power saving mode, you can try to turn off the Bandwidth Saver. If your device is streaming for four hours where no commands are received from your Roku remote or the mobile app, the Roku platform interprets this as inactivity on your Roku device. After those four hours, your Roku device will display a prompt asking you to confirm that you are still watching. If there is no command, it will go exit and go to the main menu.

The YouTube app may also have something built into its settings that also do something similar.  You can look in the YouTube app to see if there are any inactivity/sleep settings as well.  

RokuEmmanuel-D
Community Moderator
Community Moderator

Re: My Roku keeps turning off

Thanks for reaching out, @Widow!

In addition to what @JWS9518 has mentioned, you can get more tips here about the bandwidth saver and how it works.

Please let us know if you need further help!

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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